IMPORTANT Template and Rules for Submitting a Technical Ticket [EN]

[Henry Buttertoast]

Rules & Information for the Technical Section [EN]

In this section you can report technical issues, connection/IP problems, account issues, bugs, or property loss caused by server errors.

Important Privacy Notice (Private Mode):
All threads in this section and in its Archive are strictly confidential.
• You can only see your own tickets.
• Only Management, Main Dev, and Project Lead have access to threads posted here, as they often contain sensitive information (such as IPs or account details).

---

How to submit a ticket:
Click "Post thread" at the top right. Fill out the template fields – your input will automatically be formatted into your post text.

Preferred Title Format:
> Type of Issue | Your IC Name | Your ID
> Example: Connection Issue (IP) | John Doe | 100

Template (automatically inserted when creating a thread):

1. Your IC Name:
2. Your Player ID:
3. Your Discord Tag:
4. Type of Issue: (Account / Connection & IP / Bug / Property Loss / Other)
5. Date of Incident:
6. Evidence / Proofs: (Links to screenshots/videos, if applicable)

7. Detailed Description of the Issue:
Describe what happened in as much detail as possible...

Rules for the Technical Section:
1. Do not spam multiple threads for the same issue.
2. Provide accurate and truthful information – faking losses will result in a permanent ban.
3. Once your ticket is resolved, it will be moved to the Archive (where you can still privately view it at any time).

Best regards,
Project Leadership & Development Team